How it works

From ringing phone to engineer's mobile — automatically.

Here's exactly what happens every time a customer gets in touch.

The flow

Six steps, zero missed jobs

  1. 1

    Your own website

    Your business gets its own site on your domain (e.g. www.smithplumbing.co.uk) with a big call button and booking form.

  2. 2

    Customer books or calls

    They fill in the emergency form, or ring your number — which forwards to your AI receptionist.

  3. 3

    AI answers and books

    The receptionist takes the details, reads them back, books the job and texts the customer a reference.

  4. 4

    Job sent to your automation

    Website and phone jobs are sent in the same format to Make.com, so one workflow handles both.

  5. 5

    On-call lookup

    Your workflow checks who's on call right now using your secure key, straight from your rota.

  6. 6

    Engineer dispatched

    The on-call engineer gets the job on their mobile. Emergencies can be put through live on the call.

Getting started

Live in a couple of days

Day 1

We set up your business, voice, greeting and emergency rules.

Day 1

Add your engineers and on-call rota.

Day 2

Forward your number and connect your domain.

Live

Calls answered, jobs booked, engineers dispatched.

Stop missing calls tonight.

See it working on a real plumbing business, then get your own.